Account Handler's Mentoring

Managing relationships in a hybrid working world

The mix of services provided by Account Handlers is constantly evolving - and maintaining strong client relationships whilst also looking after the long-term health of your client relationships is more important than ever.

Aimed at mid-level account handlers, this 90-minute mentoring session will focus on:

  • The relationship changes brought about by working from home and blended working in a Cloud-based world
  • How to stay close to clients
  • How to navigate this new world of hybrid working

Mentors taking part include: 

Ed Palmer, Managing Director, St Luke's

Louise Hayward, Client Managing Director, Engine

Nick Andrew, Head of Account Management, AMV BBDO

Sonya Arthur, Managing Partner. MediaCom

Genne Trentham, Client Director, Wavemaker

Jamie Mollart, Director, Rock Kitchen Harris


4.00pm              Introduction

4.10pm              Breakout session 1

4.30pm              Regroup

4.40pm              Breakout session 2

5.00pm              Regroup

5.10pm              Summary 

5.25pm              Closing remarks

5.30pm              Close

Last updated 21 January 2022