Account Manager

Job description

We are a growing strategic healthcare communications agency looking to expand our team. You would be joining our mission of making a positive difference in people’s lives. At Cuttsy+Cuttsy people are the main focus of everything we do; from patients through to our own team.

As Account Manager, you will work closely with our account team to deliver client projects and identify opportunities for new business. An excellent communicator, your role will be pivotal to ensure happy clients through great project delivery; from planning and execution to facilitation of both internal teams and external suppliers.

Projects you get involved in may vary from disease awareness campaigns through to healthcare training programmes, events and more. Every project will be unique to the client and audience needs. Your focus will always be on exceeding client expectations.

The Account Manager role would suit someone who has worked in an account and/or communication role who is ready for more responsibility. You will also have a keen interest in healthcare and feel motivated to work on projects that will ultimately improve patients’ lives.

Responsibilities:

Developing and maintaining strong and trusted relationships with all clients
Proactively identifying client needs and opportunities for the agency
Organically and pro-actively grow the business in-line with account plan
Uphold the values, vision and culture of the company
Ensure C+C always exceed their clients’ expectations
Maintain an open and positive culture within the client services team
Participate in proposal development
Assume financial responsibility for client budgets including change of scope documentation
Regularly review projects


Skill base:

18 months+ experience in an account and/or communication role
Proven experience of gaining, growing and maintaining client relationships
Experience of managing communication projects from planning to delivery and evaluation across multiple channels
Experience in domestic and international markets
Life science, communications or marketing degree
Excellent organisational skills and time management
Excellent communication skills
The ability and enthusiasm to work in a fast-paced environment
Passionate about learning, developing and improving your skills
Good Microsoft Office skills

The Package

We offer competitive packages including pension, private healthcare for you and your family, as well as investment in your own professional development (and free trainers!). Flexible working is an option for all our team members.

The Agency

Cuttsy & Cuttsy

We are a healthcare communications agency.
We work in healthcare for a reason. Our work makes a difference to people, and people matter.

The principle of Emotional Intelligence (EI) guides our thinking and helps us to build meaningful and impactful connections with audiences through the communications we create. Applying EI really does make a significant impact. While reasons lead to logical conclusions, it is the trigger of emotion that leads to positive action.

From big-picture strategy to fine-detail campaign execution, we’ll communicate your vision. Our award-winning team enable us to offer skills from design to film, copywriting to account management, digital development to event management, strategic planning to education. All of this is underpinned by a thorough understanding of the healthcare sector.

We never lose sight of the fact that people are central to everything we do. It’s why we pride ourselves on developing close and mutually respectful relationships with everyone we work with from clients to patients.