Ad Ops Manager

Job description


The Ad Operations Manager will implement, launch and deliver all digital media activity, taking responsibility for developing and maintaining an efficient Ad Operations process whilst driving innovation through ad technology.


Audit, evaluation, testing and roll-out of new technologies
Maintain tight ad operation processes to ensure efficiency and automate where possible
Identify and implement performance enhancing change within team
Manage implementation of display, social and other trafficked media activity to deliver high quality of service to the wider delivery team and our clients
Monitor information and communications flow between Ad Operations, Media, and Client teams
Assist and support Ad Operations Lead in formulating and executing Ad Ops and Tech strategy
Develops and presents in new business pitches from an ad operations perspective
On boarding new clients
Day to day management for all ad-serving and tech partners
Provide technical expertise in the field of Ad Operations
Maintain strong communication between Media, Data, SEO and Client teams
Plan and organise team workload


Solid ad operations experience within an Agency is essential for this role
Experience of Display, Social, Search and other trackable media campaign set up
Robust understanding of the end to end trafficking process
Considerable experience with multiple adservers and strict naming conventions
Coding skills or familiarity with Data ETL or analytics would be beneficial
Strong quantitative and analytical skills
Ability to build strong relationships and influence at senior level
Strong commercial acumen and understands the operational impact on the wider business
Exceptional organisational skills, with multi-tasking capabilities
Excellent work ethic, the ability to work under pressure and get involved at all levels
Enjoys nurturing and mentoring a junior team

The Package


You will work across some of the UK’s best-known brands

Ongoing career progression initiatives
Cross channel exposure
1 paid day per year to work with the charity of your choosing
Free breakfast, drinks, and fruit
Social Events
Company pension and health insurance
Team-building events
Attending conferences and training sessions

The Agency

About Us

agenda21 is an award winning, successful digital marketing agency based in Soho, London. We have grown year-on-year and are proud to work with clients including The AA, Vodafone, Air New Zealand, Asics, Macmillan & Equifax.

We want to do the best work in the market and add value to our clients’ businesses. We are now a 60 strong agency made up of five core teams: Client Services, Digital Media, PPC, SEO, and Ad Operations. Last year we split our business up in to client villages to ensure the work we do is centred around our client’s requirements, rather than just channel specific – in line with what clients are asking for.

We believe in always exploring what’s possible and what’s relevant, so we always do the right thing for our clients and our staff.

We like to fit roles to people, not the other way around. Being an agile & nimble agency, staff development is based upon individual’s strengths and aspirations. We see this as a key strength & reason behind our people being seen as some of the most progressive in the market. Equally we want people who are adaptable – as changing technology continues to impact what we do in different ways, we all need to adapt. People do great work when they feel challenged and we like challenging ourselves as often as we can – if you want a job where repetition, over stated job titles, or a narrow job spec floats your boat then we’re not for you.