Client Executive

Job description

The Role:

The role of the planning exec is to support a busy team, working closely with the client manager across a portfolio of accounts to assist with the strategic planning of OOH campaigns and having responsibility for the general campaign admin across the wider team. The account exec will be a highly driven individual who will be able to identify proactive opportunities to pitch OOH to our agency and client partners. They are reliable with high attention to detail when given tasks to complete. 

Responsibilities and Relationships;

1.) Work with the team to help service a range of clients and agencies and endeavour to pro-actively grow and develop clients’ business

2.) Produce information to ensure the smooth running of clients’ accounts including competitive date, availabilities and costings.

3.) Undertake the design, delivery and implementation of campaigns to fulfil client briefs.

4.) Prepare post campaign analysis and present quarterly updates and new insights

5.) Liaise with media owners and suppliers to book campaigns and be self-starting to gain a full insight and knowledge of their out of home portfolios.

6.) Develop strong relationships with day-to-day agency, client and media owner contacts.

7.) Utilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status.

8.) Have a thorough understanding and utilise all tools and systems, e.g. Route.

9.) Ensure all Talon insight is read and incorporated into planning process where applicable

10.) Ensure all Planning templates and guidelines are being used – response to brief, proposals, buying reviews/PCAs, etc

11.) Understand Talon philosophy and specialist business unit’s offerings and communicate them appropriately

12.) Develop and grow industry knowledge through attendance of internal and external training programmes – become a member of the Talon Executive programme

13.) Share knowledge and best practice across the team and business

14.) Get involved in wider company initiatives including new business pitches, Cogs, etc

15.) Comply with all company and departmental policies and procedures and demonstrate proper care and respect for corporate assets


Previous media planning and/or office/admin experience
Experience with dealing with clients and suppliers
Proactive and can-do attitude
Microsoft office skills.

Skills and Behaviours:

Motivator – Provides direction and supports team
Innovator – Fresh thinking, spots new opportunities
Commercial thinker – Puts the business first and generates added value
Influencer – Presents themselves with authority and instills confidence
Decision Owner – Proactive with customer’s and supplier’s business; ensure a high standard of team output, can multi-task and always ensures attention to detail
Enthusiast – Energetic, open to constructive criticism; goes over and above day job
Educator – Shares knowledge and looks to further personal development

The Package

Salary plus benefits

Life Assurance
Permanent Health Insurance
Private Medical and Dental cover
Access to private GP appointments
Annual Health checks
Eye Care vouchers
Enhanced maternity/paternity/shared parental pay
25 days annual leave, increasing every year by 1 day up to a maximum of 30 days
Birthday leave
Voluntary/Charity leave
Feel Good Allowance
Free fitness classes
Monthly massages
Season ticket loan
Cycle to Work scheme

The Agency

Talon is the UK’s only independently-owned Out of Home media specialist. We have ambitious growth plans, without compromising the vision of providing exceptional client service, independent advice and strategic expertise. We aim to be different, taking a data-led approach to planning and buying and to embrace technology at every turn. We’re proud of the diverse range of skilled individuals who make Talon what it is today. They embody our service culture, delight our clients, and deliver award winning work. ‘People first’ has always been at the heart of our business since day one and continues help us attract, develop, and retain the best talent in the industry. We are delighted to have won and been recognised in The Sunday Times’ Top 100 Best Small Companies and Campaign’s Best Places to Work multiple times. Our basic philosophy is that happy and well-motivated people deliver excellence and quality. They go the extra mile. In Talon’s world, this means being “Smarter as Standard”.