Client Manager

Job description

Talon has a superb opportunity for an outstanding individual with previous UK Out Of Home planning experience or Comms experience to join our business working within one of our growing teams on key clients. The successful candidate will have experience of operating at Account Manager level and will have an opportunity to operate across a wide range of business. 

Responsibilities:
Be familiar with the strategy and objectives of your main accounts
To pro-actively contribute to growing the client and agency business
Take responsibility of coordinating your campaigns from start to finish
Utilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status
Manage the relationship and communication across your account portfolio so all relevant team members are kept abreast of all developments
To establish a regular dialogue with relevant agency personnel and develop strong relationships
Develop strong relationships with key media owner contacts
Contribute to the training and development of Executives within your team and the wider company and look at new ways of servicing the needs of clients and agencies within the portfolio
The Business and Client Directors will delegate tasks directly to you. You are able to delegate these tasks to Executives (if within their capabilities) but, must ensure that expectations are met by your Business and Client Directors and work - loads / development is monitored by yourself
Support your Business and Client Directors in key client reports and weekly figure updates if required
Endeavour to pro-actively grow and develop clients’ business
Prepare post campaign analysis and present quarterly updates and new insights
Develop and grow industry knowledge through attendance of internal and external training programmes
Have a thorough understanding and utilise all tools and systems, e.g. TGI, Touchpoints ¾ & Route.  Ensure Executives are utilising tools and help to train them where applicable
Ensure all Talon insight is read and incorporated into planning process where applicable
Ensure all planning templates are being used - Talon planning schematic, proposals, buying reviews/PCAs, site tour documents
Understand Talon philosophy and SBU's offerings and communicate them appropriately


Skills and Experience:
UK OOH planning experience and/or extensive Comms experience – working on clients that spend significantly in OOH
First class relationship management skills with the ability to communicate across all levels both internally and externally
Strong commercial acumen with the confidence to apply this within your work
Ability to manage people and motivate them to bring out their full potential

The Package

Pension
Life Assurance
Permanent Health Insurance
Private Medical and Dental cover
Access to private GP appointments
Annual Health checks
Eye Care vouchers
Enhanced maternity/paternity/shared parental pay
25 days annual leave, increasing every year by 1 day up to a maximum of 30 days
Birthday leave
Voluntary/Charity leave
Feel Good Allowance
Free fitness classes
Monthly massages
Season ticket loan
Cycle to Work scheme