Digital Account Manager

Job description

We’re looking for a Digital Account Manager to join the Access team.

Since our inception in 1999, we’ve constantly evolved to make sure that what our clients need remains at the heart of what we do: it’s why we still work with our first ever client, and continue to forge great, long standing relationships.

Every day, we strive to be Genuinely Effective.

We work as one expert team, with an honest, ethical and no-nonsense approach to harnessing our expertise and helping our clients to achieve their aims.

Our HQ overlooks Old Trafford football stadium, but for those who are more impassioned by something else, fear not: we’re remote-first, based throughout the UK. From kitchen tables, spare rooms, and the office, our team of 40+ amazing individuals come together to combine insightful Strategy, innovative Technology, and powerful Creative for our clients from a host of sectors.

And we’re growing.



This opportunity, in a nutshell:

As a Digital Account Manager at Access, you’ll have responsibility for the day-to-day running of 3 to 4 key accounts. You’ll work in close partnership with one or two of our Project Managers on Web Delivery, and you’ll take a more autonomous role on Digital Marketing projects. Across all of the internal touch points for your accounts you’ll draw on your instinct for what your colleagues need: whether that be on discovery for a development project, preparing a research brief or delivering a creative campaign.

You’ll be proactive and relish the responsibility of coordinating all of the pieces at the right time, planning ahead to make sure that the experience is seamless, organised and enjoyable for your clients. You’ll be commercially astute and hot on your finance management.



We’re looking for someone who will:

Be Genuine. You’re warm, real. You’re someone who doesn't overpromise. Our clients are human and they appreciate a human approach.

Be Daring. You ask ‘What if?’ You’re curious and think big. You’re not afraid of trying something that hasn’t been done before. You’re as confident talking with your clients as you are liaising internally.

Add Value. You go the extra mile for clients and the team at every stage of the journey. You never settle for average, and you spot opportunities. You don’t wait for things to happen. You make things happen.

Be Inclusive. You treat everyone equally, without prejudice or assumption. You work as part of a team and make our services and products accessible to all.

The Package

In return, we offer a comprehensive range of benefits, strong basic salary, and flexible working arrangements. We’re very open to a discussion about the working arrangements that will work best for you in this crazy world of trying to balance it all.