Purpose of the Role
The HR Manager is a true generalist position with primary responsibilities for managing the day-to-day HR service delivery for the agency’s London office.
The London HR team provides services across the agency’s international network, supporting Europe & the Middle East; South Asia; Asia Pacific; and Latin America.
This is a high-touch HR environment, where the HR team is truly integrated with, and relied upon, by the agency’s leadership team. As such, the HR Manager needs to partner closely with the department heads in London to ensure that the team continues to deliver commercially-sound, pragmatic and timely HR advice.
• Contribute to the development and implementation of annual HR strategic plans. Bring new initiatives and thinking that improves the overall HR offering that we can provide to the agency.
• Ensure that all policies and processes are in-keeping with good practice, legally sound and are also appropriately tailored for how the agency operates. Embed these polices and processes and ensure that they are continually improved.
• Oversee all aspects of the employee life cycle. The agency’s staffing level is growing alongside the increase in our scope; as such a focus on how we integrate new employees into the agency and driving performance standards thereafter is critical to the success of this role.
• Focus on talent management, retention and employee engagement - use all aspects of the HR specialisms to help motivate and retain the agency’s staff.
• Own the compensation review processes. Work with department heads and the finance team to make recommendations as to potential promotions and salaries across the agency. Utilise performance feedback and external benchmarking to make commercial recommendations that are mindful of the financial position or the agency. Always have on one eye trained on future potential and reward accordingly.
• Manage all employee relations matters which evolve from time to time. Coach and advise line management and employees on how to handle different circumstances which may occur.
• Work with department heads to evaluate team structures and staffing priorities in search of the most efficient and cost-effective running of the agency. Thereafter, partner with the recruitment team on all resource requirements.
• Own the immigration function and work closely with Omnicom’s central team to ensure local compliance.
• Partner with the L&D Manager to analyse performance feedback and training needs across all functions. Support the L&D Manager with identifying and rolling out development opportunities.
• Take a leading role in diversity and inclusion activities across the agency. Integrate with Omnicom UK’s OPEN programme as well as TBWA's 20/20 initiative and leverage learning and opportunities for the agency to bring D&I to the fore.
• Contribute to health & well-being initiatives, as well as cultural activities that the agency organises for our staff.
• Stay aware of legal updates, HR practice improvements and market conditions - use these to inform your approach to the role.
• Oversee payroll processing and ensure the highest level of accuracy, compliance and timeliness.
• Oversee the work of our HR Assistant - work to ensure a highly efficient and accurate service is delivered, as well as providing a role model for her to learn from.
• On an ad-hoc basis, support the HR Director with international HR matters.
• Undertake ad-hoc duties/ project work, on a permanent or temporary basis, as directed, that may sit outside of the Key Responsibilities detailed above but that is broadly and reasonably in-keeping with the remit of the HR Manager role.
• An experienced HR practitioner, who has the confidence to lead a client group.
• Someone who can demonstrate their expertise and make the agency feel confident in their ability and skill set from day one.
• The ability to develop and maintain meaningful and trusted relationships with senior members of the agency.
• An independent character who has the confidence to autonomously deliver the day-to-day role but who is unafraid to ask for guidance when the circumstances require.
• A pragmatic, adaptable and problem-solver approach.
• Has a coaching mentality and style when engaging employees at all levels
• Someone who can marry empathetic and supportive traits with commercial HR.
• Someone who always sees the angles in any given situation and understands how to mitigate potential problems in advance.
• A confident, articulate and engaging communicator.
• A proven ability to handle complicated ER matters from start to finish.
• Advertising experience or a media background in general is a positive.
• Possesses a sensitivity to different cultures, languages, communication styles and business practices.
• Someone with a passion for people and understanding what makes them tick.
• Someone motivated by a career in HR and who has the ambition to grow.
• CIPD qualified or working towards the qualification.
• A truly confidential operator who understands confidentiality as a core tenet of HR.
TBWA\Media Arts Lab is an Equal Opportunities Employer. Without inclusion, we won’t be diverse.
Diversity brings a richness which we believe enables innovation and creativity.
Media Arts Lab is committed to maintaining an open, welcoming and inclusive culture which allows everybody to bring their whole selves to the workplace and simply be who they are at all times.
We encourage the best and brightest from all walks of life to apply.
Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Full-Time salary with benefits
Media Arts Lab London
In 1984, TBWA helped launch Apple’s first Macintosh personal computer with the iconic “1984” commercial. In 1997, TBWA once again disrupted traditional advertising with the “Think Different” campaign. As the Apple brand grew, the need for a confidential, creative incubator with a dedicated team focused solely on game-changing work became more evident.
In 2006, TBWA\Media Arts Lab was born. Today, Media Arts Lab has seven dedicated global offices and 20 network offices around the world.