Senior Account Manager

Job description

We're looking for a Senior Account Manager to join and help us deliver more Never Normal work. We're a Campaign Top 50 and award-winning agency, proud member of the IPA and based in Brighton.

We'd love to add a new Desigmate, preferably with fully integrated experience, to our team this summer.

Big brands like LV=, Brittany Ferries and Travelbag have made Designate their home and we've got some incredibly exciting integrated clients briefs incoming for you to work on.

Send your CV and salary expectations to recruitment@designate.com

Senior Account Manager

Objectives:

Retain and develop key clients through

- strong and effective client relationships

- dynamic and positive inter-departmental management

- a well-motivated and managed account handling team

- Support business development team as required



Ultimate responsibility for the delivery of budgeted income from a given portfolio of clients, running this client portfolio as an effective business unit within the agency



Commanding respect and credibility both externally and internally, displaying a good strategic grip, strong presentation skills, good powers of persuasion and good creative appreciation and a passion for all things brand and creative.

Reporting Line:

Group Account Director

Line Management:

Account Executive

Key responsibilities:



Client Management - external

Strategic direction of clients’ communication plans and campaigns

In-depth knowledge of the range of day to day projects and jobs in progress across the accounts within the team

Direct client liaison at senior level(s), including setting and running key project, status, review and planning meetings with the team

Development of close client working relationships, with emphasis on business consolidation and growth



Client Management - internal

Direct involvement in the development and sign-off of brand and creative briefs

Direct involvement in the briefing of the creative team

Ultimate quality control of all client work going through the various departments of the agency

Overseeing and taking responsibility for the delivery of client work to deadlines and budgets

Ultimate responsibility for accurate and timely reporting against all projects, internally and externally

Team Development

Direct line management and development responsibility for Senior Account Executive in the team

Making recommendations for and running internal training sessions

Agency Management role

Accurate business forecasting – income and cost of sales – across client portfolio

Contributing to overall business cost control (overheads)

Providing input to the Group Account Director in terms of inter-departmental interaction, agency processes and systems, and client strategy

Key involvement in the agency new business process, including leading pitches

Skills required:

Strong people skills – interaction and management

Proactive and dynamic attitude

Engaging and exciting presenter

Strong team player

Excellent written and numerical skills

Impeccable attention to detail

Creative appreciation

Financial awareness and budgeting experience

Strong initiative and problem solving abilities

Good levels of experience across a range of media disciplines and marketing channels, TV production in particular

Good/excellent knowledge of digital marketing techniques and media

A passion for creativity and our industry

The Package

25 days holiday

Flexible working

A full CPD programme

Cycle to work scheme

The Agency

A creative house | Never Normal

We're looking for a Senior Account Manager to join and help us deliver more Never Normal work. We're a Campaign Top 50 and award-winning agency, proud member of the IPA and based in Brighton.


Big brands like LV=, Brittany Ferries and Travelbag have made Designate their home and we've got some incredibly exciting integrated clients briefs incoming for you to work on.