Talent Acquisition & Development Lead

Job description

As part of some recent exciting developments at Access, we’re on the lookout for an experienced Talent Acquisition and Retention Lead. As a team of over 40 developers, project managers, client services, creative and strategists we are looking to take our recruitment, retention and performance management processes to a new level. We have just been accredited by the IPA as having a Gold Standard CPD programme - but we want to be even better.

We’re looking for someone to lead this ambition, to drive us to even greater heights. You will be responsible for our recruitment planning, management and implementation - running our induction process and critically leading our company-wide training and development programme for colleagues at all levels - from apprentice to leadership & management. You will work closely with subject matter experts to create effective training

The recruitment will cover roles across web developer, ux, design qa, project management, client services and strategic planning - with the majority being full time, but will include the resourcing and management of freelance resource as well.

You will also be responsible for building out our diversity, equity & inclusion programme as part of our wider growth strategy, helping develop and enhance our culture, contributing to our internal and external marketing materials, attending events representing the company and working alongside our wellness and mental health coordinator to deliver effective activities all year round.

You’ll report directly to the MD and be part of an energetic and collaborative team who - in addition to gaining the prestigious IPA CPD Gold recognition - are doing great things with ambitious clients across diverse sectors. including some well known brands; WaterAid, BAFTA, The Macallan and Famous Grouse, SC Johnson Professional, National Grid, National Youth Theatre, The Royal Air Force Benevolent Fund, Stagecoach Bus and Wave Utilities, to name a few.

Role & Responsibilities:

Talent acquisition
Induction programme development
Training (both delivered and management)
Performance management support

Essential Skills

Digital/IT/technical agency experience
Have a proven track record in recruitment & training
Ability to lead, facilitate and provide guidance
Excellent communication skills
Commercial approach to your role
Strong interpersonal skills at all levels
Ability to demonstrate a creative / innovative approach to all aspects of recruitment and staff development activity
Process driven
Proven team player
CIPD qualified or working towards qualification which we will help facilitate

Desirable Skills

Digital agency / senior web developer recruitment
Mentoring experience
Highly skilled trainer
Evidence of strategic thinking
Strong administrative prowess
Excellent motivator and facilitator

The Package

About AccessBeing Genuinely Effective.

We are committed to helping our clients by ‘making it easy’ for organisations to deliver exceptional customer experiences by being genuine, honest and supportive in our approach whilst being highly effective in the solutions we provide.

We have three core areas to our service offering; Insight & Strategy, Experience & Engagement and Technology & Support. For some clients we are full-service, and others use us to support specific areas of their customer experience.

As one of only 20 Acquia Preferred Partners in Northern Europe we deliver Digital Experience solutions to some of the world’s leading organisations.

Working environment and culture

Our team is distributed, combining fully remote, office based from Manchester, or a hybrid of both. This was prior to COVID-19 and will continue in the future.

Our head office is situated in Old Trafford, Manchester (overlooking Manchester United’s Stadium), just a few stops on the MetroLink from Piccadilly train station. For those traveling by road, we provide free secure car parking and cycle storage.

We have created a working space that has adapted to onsite and remote team and client working. Open plan areas and breakout rooms means our strategic, creative and technical teams can organise and arrange themselves to how they work best.

We provide an inclusive, flexible and transparent environment and approach to work. We pride ourselves on teamwork, collaborations and supporting each other – our low staff turnover and high retention rates support this claim. We are committed to professional and personal development, including training, regular one to ones, quarterly reviews and 360 feedback.

The package

We offer a competitive salary, dependent on qualifications and experience. On top of this we provide a range of benefits, perks and opportunities to provide a rewarding package.

Perks and benefits of working for Access

- Working from home equipment budget
- Pension Scheme with employer contributions
- Peer to peer bonus and recognition scheme
- Choose your own computer and equipment
- Training and personal development fund
- Conference and networking support and funding
- Flexible hours (within core working hours)
- Tax free childcare vouchers
- Additional maternity, paternity and sick leave support
- 24 days holiday (up to 29 days with additional loyalty holiday entitlement)
… and your birthday day off!
- Paid and subsidised social events

And when we’re in the office...

- Free fruit and healthy (and the occasional not so healthy) snacks
- Free secure car parking
- Free indoor secure bike store
- Free and subsidised onsite fitness and wellbeing classes
- Showers and lockers
- Tax free bike scheme