How we can help you during COVID-19 lockdown

Who to contact when working from home. Includes IPA guidance on Government initiatives and useful links.

Like many industries, IPA staff are working from home during the lockdown. Every day we are helping members with their immediate concerns which range from how to interpret latest Government advice to how to manage their businesses. We are also reframing our delivery of courses and events so they can be accessed digitally and are the most relevant to our members now.

All IPA staff are available on email and on their usual office phone numbers during this time.

Here is how we can help.

Management advice

The Finance team is monitoring and interpreting announcements of Government relief initiatives such as Time To Pay (request for slower payment of PAYE, VAT and CT) and the reimbursement of Statutory Sick Pay (SSP). If you have any questions, please contact our Finance Director, David Clasen (

Legal Advice

The IPA’s Legal team continues to be available to answer IPA member agency advertising or employment law enquiries.  Please email either (advertising law) or (employment law).  There is further information about the IPA’s legal advice service for member agencies via our Legal page.

Production Issues

We have been helping with those delayed and cancelled productions, so if you need advice please email Kim Knowlton on Also make sure you have read our Coronavirus legal update.

Courses, Qualifications and Events

All courses and learning are now free to members until 1st October 2020 (limited availability on some courses). 

You can access our free online qualifications learning for Leg Regs, Commercial Certificate and the Foundation Certificate. All you need to do is ensure you confirm you are a member when accessing the learning. If you want to sit the exam later, that’s up to you. Please see a full list of our paid-for online based qualifications. Please email with any questions.

We are also running a digital programme of events which are promoted weekly via our newsletter

Insight Centre

The IPA Insight team can be contacted on their usual email ( They also have a back catalogue of free sector specific papers and articles on a variety of interesting topics if you find you have some time on your hands. Remember you can also search out reports and articles through the Knowledge Centre search function on our website. The Insight Centre have also issued guidance for employers about the coronavirus and what employers should/should not be doing about it.

IPA Effectiveness Awards

For those of you preparing your Effectiveness Awards entries we have extended the entry deadline to Tuesday 5 May, with the Databank Questionnaire and Supplementary Materials due on Tuesday 12 May. Please email if you have any questions or concerns regarding your entry.

JICS/Media Research

The advice from the JICs is they will continue to provide currency data. All scheduled media research meetings will be held remotely and details of how to connect will be sent to participants ahead of these meetings. If you are worried about data provision please contact the relevant JIC.

Useful links during the COVID-19 outbreak

We’ve gathered some useful links to external and internal content that may be of interest during this unprecedented time.

Last updated 13 July 2020