Professional Development Terms & Conditions Overview

In addition to our general website terms and conditions, these terms apply when you, either as a businesses or as an individual, purchase or participate in a course directly from the IPA.

Please read these terms carefully before you submit your order to us.

In addition to our general Website Terms and Conditions, these Professional Development Terms and Conditions for Businesses and Individuals apply when you purchase or participate in a course.

Definitions:

Authorised Third Party means a third party based outside of the UK authorised by the IPA to sell Courses to its local business customers and individual customers.

Course means an IPA professional development course or qualification.

Course Entrant means an individual who has purchased a Course or for whom a Course has been purchased.

Course Information means the details relevant to participation in a Course, including any IPA Course policies provided by the IPA.

Study Materials means the Study Materials made available to Course Entrants in order to participate in a Course.

1. Ordering a Course as a business or an individual

If you are a UK business, you may purchase a Course(s) on behalf of a Course Entrant(s) directly through the IPA subject to the Professional Development Terms of Sale for Businesses (PDF). If you are a business based outside of the UK, you may purchase a Course(s) on behalf of a Course Entrant(s) directly through the IPA subject to the Professional Development Terms of Sale for Businesses (PDF) or, where applicable, through an Authorised Third Party subject to its terms including those related to ordering, payment and cancellation.

If you are an individual residing in the UK, you may purchase a Course(s) directly through the IPA, subject to the Professional Development Terms of Sale for Individuals. If you are an individual residing outside of the UK, you may purchase a Course(s) directly through the IPA subject to the Professional Development Terms of Sale for Individuals or, where applicable, through an Authorised Third Party subject to its terms including those related to ordering, payment and cancellation.

2. Course Administration

The full description of each Course is provided within the Course Information. You will need to register for an online account via the website in order to access the Course and any relevant Study Materials.

The IPA may at its reasonable discretion and without any liability or any obligation to refund any fees, refuse to supply any Course to any Course Entrant, and where relevant may remove from a Course and/or IPA premises, any Course Entrant:

  • that does not meet the entry requirements specified in the Course Policy;
  • is otherwise ineligible for participation on the Course; or
  • whose participation in any Course would, in the IPA’s reasonable opinion, be undesirable or whose behaviour the IPA considers is or may be inappropriate.

You accept that periods of downtime in respect of access to an online Course may be necessary and that access to the Course and technical support may not be available during such periods. The IPA shall not be liable in respect of any such period of unavailability.

The IPA will use reasonable endeavours to make the Course available in accordance with the Course Information and to assist with any technical problems that you experience and report to the IPA in accessing the Course, including any Study Materials, through the website. However, the IPA cannot guarantee uninterrupted or error free availability or that any defects reported will be corrected.

You accept and acknowledge that the IPA cannot be held responsible for any delay or disruptions to your access to any Course or any Study Materials where in connection with the operation of the internet (including but not limited to viruses), any firewall restrictions, any failures of telecommunications links and equipment, or browser incompatibility or other technological issues beyond the control of the IPA.

You shall save and back up all of your data that you use in connection with the Course.

3. Course Information

From time to time, the IPA may modify the Course Information. To the extent of any conflict or inconsistency between these Terms and the Course Information, these Terms shall prevail.

The IPA does not make any commitment that you will obtain any particular result from the use of the Study Materials or on completion of the Course.

Save that the IPA will use reasonable endeavors to ensure that the Study Materials will be accurate as at the time of creation, the IPA does not make any representation, guarantee or commitment that the Course Information will be free from error.

4. Intellectual Property

The IPA (and/or its licensors as the case may be) is and shall remain the owner of all intellectual property rights in the Course and the Course Information (together, the "Course Content"). No Course Content nor any part thereof may be reproduced, stored or transmitted in any form or by any means without the prior written permission of the IPA, save as otherwise set out in this section 4.

Effective from the date of receipt of the fees in respect of the relevant Course, IPA grants to each Course Entrant a non-exclusive, non-transferable licence to use the Study Materials, for the sole purpose of benefiting from the relevant Course.

Use of Study Materials may consist of third party material, including without limitation any material provided under licence by the Copyright Licensing Agency ("Third Party Content"), and is subject to such third party’s terms of use ("Third Party Terms"). You shall comply with the Third Party Terms and you warrant that your use of the Study Materials will not infringe the rights of any third party and will be in accordance with the Third Party Terms.

Save as expressly set out in these Terms, you shall not modify, copy, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit, make available, disseminate or distribute in any way any Course Content. You shall not modify, adapt, merge, translate, disassemble, decompile, recompile or reverse engineer any software forming part of the Course Content or create derivative works based on the same.

Cancel a course booking


The IPA course cancellation form should be completed if you wish to withdraw from the contract in accordance with the Professional Development Terms of Sale for Individuals.

Last updated 01 May 2024