Former Strategy Partner, BBH
Richard Madden is an award-winning customer marketing consultant. A 35-year veteran of the industry, he has led customer strategy teams at agencies including GGT, TBWA, Kitcatt Nohr and BBH. His experience stretches across multiple sectors, including financial services, automotive and retail. Clients have included Tesco, John Lewis and Nationwide. A fan of anything with wheels, he is a Trustee of Haynes Motor Museum, which boasts the UK’s largest collection of historic vehicles.