Account Manager

Job description

Account Manager
Location: London - 3days in office. 2 from home.
Type of contract: Permanent

Who We Are:

TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand.

We’re headquartered in Los Angeles with 5 further international hubs and over 700 people making great work for Apple in 26 markets around the globe.

Diversity, Equity and Inclusion

Without inclusion, we won’t be diverse. Diversity brings a richness which we believe enables innovation & creativity. As such, MAL is committed to maintaining an open, welcoming and inclusive culture which allows everybody to bring their whole selves to the workplace and simply be who they are at all times.

Media Arts Lab is an equal opportunity employer and welcomes everyone to our team.
If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc.).

We’re looking for an aspiring Account Manager to join us in our London office. Our London office is the hub office servicing Europe, Middle East and Turkey markets for Apple.

The Account Manager role will be reporting into the Account Director (line manager) and be part of the Account Management team which consists of about 30 people.

This role typically supports one or multiple Senior Account Managers day-to-day within the pod-group.

The Account Manager role at Media Arts Lab serves as a key communicator across Account and Project Management on many projects, as well as the overall organisation of Client and Department needs and activities.

They will be working alongside Account Management team members across various levels; various internal departments; MAL Los Angeles; and OMD London ( media agency partner). They will also have interaction with Geo Apple Advertising team members.


We’re looking for someone who is excited about working with a global, culturally diverse and highly driven team for one of the best brands in the world. If you are inquisitive, collaborative, a great communicator and interested in the world of advertising – we’d love to hear from you.

The Work:

•Start to develop POVs on creative work, and draw insights from post-campaign analysis reports, to identify Geo opportunities.
•Drive the Localisation workflow including Client communication and approvals; communication with MAL LA and OMD LDN; Business Affairs reviews; network clearance and traffic; etc.
•Manage production finance across Origination and Localisation work streams (i.e. production budget forecasts, production estimates; budget lifecycle trackers).
•Liaise with Geo Apple teams on creative/production approvals, keeping within agreed timeframe and budget in partnership with Production.
•Ensure project materials, such as presentation decks or assets, are QC’d and delivered on time.
•Manage and socialise insightful competitive intelligence for the pod group.

Who will thrive in this role?:

•Unrelenting ambition to create smart, simple, iconic work that makes culture for the brand.
•Passion for the advertising and marketing industry with a keen eye for current trends, culture, and emerging markets.
•A hungry, flexible and resourceful individual with strong attention to detail and a drive for excellence in delivery.
•Someone who loves to collaborate with different people to get the job done.
•A strong verbal and written communicator, who can, over time, find the right balance of knowing when to over-communicate vs. when to keep things concise.

The Package

What’s in it for you?:

Given we push to create smart, simple, iconic, globally impactful work that makes culture, we understand this requires the hard work and dedication of an extremely talented and innovative collection of people.

Therefore, we have designed our benefits package to first and foremost take care of our teams, to say, “thank you”, but beyond that, it is there to ensure that you are rewarded for the incredible work you deliver and receive the recognition that goes along with that.

From continued learning and development, life insurance for protection and peace of mind, family care leave (for those important times), well-being and mental health support – to volunteer days.

And a great work environment with an international and talented team – basically, we’ve got you covered!

The Agency

Media Arts Lab