Account Manager

Job description

OVERVIEW – ABOUT THE ROLE

Reporting to an Account Director, the Account Manager role at Recipe will primarily work on one of our biggest, most varied and most enjoyable social accounts - Audible. It will cover the management of our always on organic social content - from ideation through to production and implementation - as well as leading separate content and campaign briefs. As well as this you will be involved with integrated clients and projects, such as New York Bakery Co - managing the development, production and implementation of campaigns across TV, OOH, Print, Social and Digital.

JOB DESCRIPTION

Campaign planning & management
Responding to client briefs to establish a clear requirement for / from the Agency. Conducting Q&A, bringing the right people into the room and if necessary challenging assumptions
Initiating and hosting kick off meetings and documenting agreed outputs
Identifying and coordinating all relevant internal resources that need to participate or contribute to the planning, specification, creation or delivery of the content / campaign
Ensuring that the total potential scope of work is identified through the brief planning process and is factored into the client estimates
With support from an Account Director, Head of Client Services & Commercial Director, putting together cost estimates and scopes of work for client projects, briefs and requests
Creation and maintaining of timing / project plans, gaining relevant information / input from relevant departments
Managing and documenting change requests and adjusting cost estimates and timings plans accordingly, writing ‘action briefs’ for relevant departments (including creative, planning, design, social or production teams)

Creative Excellence //

Good base of strategic understanding - maintaining a sound understanding of a client’s marketing, brand and campaign strategies and how these relate to a client’s business.
Demonstrable passion for all things social and an understanding of different social channels and how they can be effectively leveraged for brand communications
Critiquing / reviewing work against an agreed brief
Presenting, or helping to present, strategic and/or creative work to clients
Documenting client meetings and helping to disseminate feedback and gain approvals as required
Keeping abreast of clients’ competitive landscape and industry trends that may be applicable to them, especially in the world of social media & content

Client / Agency Management //

Developing a close partnership and regular communication with key clients
Creation and management of client status reports
Instigating and leading effective agency and client meetings, including the creation of agendas and comprehensive contact reports
Managing client expectations through regular and timely updates on project / timings plans and costs
Creative effective presentations to communicate all aspects of content & campaign work
Working with our social department to develop and present post campaign analysis documents
Using knowledge of clients to help drive growth of key accounts organically

Production //

Briefing and working alongside production team once creative work has progressed into production and delivery
Attending shoots
Familiarity with integrated production process - including AV shoots, static shoots, Social content development from pre production through to post and delivery
Working with producers and project management team to ensure assets, specifications and technical instructions are ready in preparation for studio, design, motion or edit
Helping with the delivery process
Ability to clear work through key providers such as Clearcast and RACC
Commercial Management
Demonstration of careful and clear management of internal resources, and how these connect to estimates
Instructing Finance Team on invoicing and billing schedules
Keeping the internal Admin System up to date and accurate
Identifying and converting opportunities for additional revenue streams from existing client relationships

Skills & Experience //

A passion for creativity, for advertising, social media and communications
Bringing positive, infectious energy to the room, with a desire to create brilliant work
Team players with strong interpersonal and organisational skills
Familiarity with social channels - how to use them, broad understanding of best practices and how to leverage them to achieve client objectives
Experience in the development of integrated campaigns
Solution oriented and able to juggle projects and remaining calm under pressure


The Package

Flexible working:

We operate a “3+Core” hybrid working model here. 3 days in the office (whichever days suit you best); flexibility and understanding that sometimes it may be more or the days may need to differ (the ‘+’); and additional flexibility for those days when in the office through 11-4pm ‘core’ hours. We’re an agency that really believes in the power of being together but understands the need to balance this with flexibility and the benefits of hybrid working.

Pension: 3% employer pension contribution if employee makes a contribution of 5% plus we will match the next £100 per month if the employee pension contribution exceeds 5%

Gym membership if you’d like it
BUPA healthcare
Free snacks and drinks every day
Monthly all agency lunches, on us

No outsourcing. No losing control. No wastage. No hierarchy. No egos. We built strategy, creative and account management around a production core. We also wondered why media and creative were so far apart, so brought those together too. From humble beginnings, we now partner with some of the biggest consumer brands in the world, who are just as not normal as us.
We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. Our focus at Recipe has always been on our people, protecting and building on our unique culture and never standing for “normal” work. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability.

We strive to create inclusive cultures through our dedicated internal DE+I counsel. Our mission is for everyone to feel empowered to be their true authentic selves at work. In turn, we've developed a series of pledges and actions that serves as an evolving commitment to build on our sentiment that every employee is an ally, equality of opportunity for all, to listen, to speak out, and to always be actively inclusive.


The Agency

Recipe

Recipe is one of the UK’s top 5 independent agencies (Campaign Top 100 2023) who are responsible for delivering advertising campaigns for clients such as Aussie, AutoTrader, Coca-Cola, Audible, Zurich, Sky Media, Channel 4 and New York Bakery Co. (to name a few). We cover all bases of marketing communications mix, from brand planning, to creative development, production and brand partnerships, social strategy and content creation. We also have a media team who are responsible for buying and planning over £6m (and growing) in advertising each year. We have a unique story that makes us different, we’re not normal. And proud. But what does that actually mean?

We’re looking for like-minded people to join us for our next step of our exciting journey, who not only share our values but want to be part of a close-knit team who dare to challenge norms, do great work (and have fun along the way).