Digital Account Executive

Job description

We’re looking for candidates that want to push the boundaries with clients, whilst still being able to deliver excellent results. You should also be able to strike the balance between analytical thinking and creative thinking.
Collaboration between teams and with clients is also key to success here.

Your Role

This role will involve working across Paid Search, Paid Social, and Programmatic media channels, with the main focus being on Meta and Google Ads. After on the job training and with ongoing support you will take full ownership of the

day-to-day campaign builds, optimisations and management across Paid Search and Paid Social. This will include digital tagging, trafficking and tracking for all channels for your accounts, as well as production of cross-channel weekly insight-led reports for all client’s campaigns. All reporting is created using FlightDeck, our online reporting system which you will be responsible for updating and maintaining on a weekly basis.

You will use insight tools for audience and market research and liaise with various media partners on planning and

developing tactics. Alongside the Senior Account Executive, you will be responsible for delivering the account/channel targets and growth whilst ensuring quality control at all times.

This role is also client-facing, supporting on the digital weekly calls, monthly meetings, and day to day emails and requests, with the support of the Senior Account Executive and your Digital Planner Buyer.

We place a strong focus on training and development at The Kite Factory, as such we ensure all our team have a

personalised development plan with clear objectives, which are reviewed and refreshed every 6 months. We provide ongoing on the job training, knowledge share sessions, department hops, external training (IAB, IPA, NABs) and partner training (Google, Squared etc). We are IPA CPD platinum accredited – only 1% of UK agencies have this.

There will be lots of opportunity to sell additional services to existing clients and get involved in new business pitches.

Finally, there are also opportunities to become a department champion in an area of expertise that you would like to bring to the agency. This would include knowledge sharing sessions and organising lunch and learns with key partners. We require someone who has the passion, drive and tenacity to make a difference.

Experience Requirements

• A selection of free online digital marketing courses e.g Facebook blueprint or Google Skillshop or an

alternative free course or certificate relevant to the industry

• Advanced knowledge of Microsoft Office (especially Excel)

• Work experience (ideally media agency)

• Analytics (could be from mathematical academics) extracting insights from raw data

Key Skills

• Fast learner and a self-starter

• Numerical competency with attention to detail & conscientiousness

• Communication skills (written and verbal)

• Ability to work well under pressure & multi-task

• Proactive & problem-solving

• Adaptability, flexibility & can-do attitude

The Package

25 days holiday increasing by 1 day each year up to 30 days - plus English bank holidays and the chance to have partial days off over the Christmas period.

Birthday lie in - To ensure you start your special day well rested, we give you a late start of 11am.

Christmas shopping half day – Half a day on the lead up to the Christmas period to spend half a day shopping or doing something festive!

Pension Scheme – You will be auto enrolled into our pension scheme after 3 months of service, although you may join immediately if you wish. We have a tax-efficient arrangement, with you contributing 5% and us contributing 3% totalling 8%.

Access to TELUS Health (formerly Lifeworks) – TELUS is our wellbeing platform offering support on a range of areas, including counselling, discounts & perks, tools & resources for you to support your wellbeing and so much more!

Eye tests – We will contribute £25 towards an annual eye test if you need them for using your computer.

Free weekly bar – Every week we all get together as an agency at our host our Thursday Afternoon Meeting (TAM!) in our reception area, the whole company is invited to help themselves to a well-deserved drink of your choice, including soft drinks, beer and wine.

Discounts – Discounted rates on discounts a range of restaurants, bars and beauty salons around the area including: Flight Club, Zizzi, Eton Crop, Nails & Brows, Honest Burgers and many more!

4pm Friday finish – Get an early start to the weekend with our 4pm finish on a Friday!

Flexible hours – Core hours between 9:30am – 5pm with 7.5 hours per day.

Hybrid working – We know that flexibility is important so we ask that everyone attends the office a minimum of 8 days per month – the days that you choose are up to you to suit your working style and team/client needs.

Volunteer days – to help you support a cause that you care about, TKF gives everyone 1 additional day off of work per year to volunteer for charity.

The Agency

We believe in a world where advertisers don’t have to compromise. Where every client can work with an agency partner that creates brilliant media ideas delivered by a team that goes above and beyond, with the means to measure them effectively. We do this through art, heart and science.

As an independent agency, we enjoy the freedom to work with clients we love, in ways that work best for both of us. It’s about getting involved, staying informed and being invested in your success. Because great relationships drive better results.

We’re a team of creative thinkers, professional doers and clever data people united by a culture of going above and beyond for our clients and each other. It’s about being an inclusive and nurturing environment. It’s about making friends and having fun. That’s why we’re one of Campaign’s Best Places to Work 2023.