Job description

As a Digital Operations Manager, you will be responsible for the monitoring and delivery of our clients’ digital campaigns from go live, to completion and reporting the outcomes during and post campaign.

• Monitor the delivery of digital campaigns using data sets and reporting tools ensuring that they deliver performance expectations
• Understand the key deliverables of each campaign and reporting level required
• Optimise campaigns in-flight with the Trading team to ensure the deliverables are met
• Liaise with suppliers to gain additional campaign information where required
• Clearly communicate the status of campaigns to internal stakeholders
• Work with the Trading and Planning teams to identify any issues and assist where required with solutions
• Ensures campaigns are reconciled promptly and accurately
• Discover and consistently push automation potential for manual processes

• Experience in an Ad Operations or data insight role preferred but other relevant experience may be considered
• Robust organisational capability
• Evidence of data-driven decision making
• Ability to identify patterns and outcomes and solve complex problems using data supplied
• Can think on feet and make quick decisions with the ability to scenario plan
• Strong and confident judgement
• Eagerness to work in the developing landscape of Digital Out of Home, with a flexible approach to change
• Strong Excel skills
• Excellent numeracy
• Attention to detail
• Strong adaptable communication skills – comfortable to challenge, ask questions, and report findings both internally and externally

The Package

• Pension, medical, life assurance and income protection

• £250 My Growth Fund – use the fund to contribute to anything that enhances your wellbeing or towards learning a new skill (new set of weights, language course, breathing course – your choice!)
• Plus, access to a wide variety of industry recognised courses provided by internal WPP and Group M sources, external trainers and bodies such as the IPA, NABS etc

• 25 days holiday, rising to 30 days with length of service
• Office closure between Christmas and New Year (so no need to use holiday)
• Flexible bank holiday policy – option to move national holidays for days of personal significance
• Your birthday day off
• 1 day off annually for volunteering
• Core hours of 10am- 4pm within a flexible working schedule and 4pm early finish Friday
• Opportunity to join internal networks – Green team, Team Pride, Team Roots, Team Enable, Social Committee amongst others

• Opportunity to participate in internal and external mentoring programmes
• Enhanced Family Leave Policies
• Annual Season Ticket Loan and Cycle to Work scheme
• Employee Assistance and Lifestyle Provider (Lifeworks)
• Long term anniversary awards
• Plus, lots more evolving wellbeing and social perks

The Agency

Out of Home Media Planning & Buying Specialist

We are the UK’s no 1 specialist Out Of Home (OOH) Agency. We work with more of the UK’s leading brands (Tesco, Warner Bros, Coca Cola etc) and media agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

We build relationships and conduct business according to our values – agility, integrity, innovation, passion and focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and help us to transform our business and wider industry.