Account Manager

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Digital Fuel is a specialist iGaming marketing agency delivering strategic, consultancy and campaign execution across user acquisition and customer relationship management.

Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Digital Fuel family and celebrate what makes you unique!

Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by.

As a company, our purpose is to be the confident guide for our clients; to learn, lead and transform. To assist our clients through the complex world of technology and deliver the best possible outcomes for their business. It means being brave as well as pragmatic; delivering what we say we will and ultimately becoming a valued and trusted partner.

The Role

We are looking for an Account Manager who can demonstrate that they can work in a fast-paced, and constantly evolving industry environment. The Account Manager role is a key role in supporting the Account Director roles and providing ongoing management of our client relationships.

You will be expected to work alongside the Account Directors and work to establish and build long-term relationships with clients. As part of the role, you will be expected to grow your clients, whilst working to find and support the recruitment and onboarding of new business/opportunities, to help grow and develop the business without core sectors and others.

So, if you are highly client-focused, have an obsession with client success and have a personable approach, you could be what we are looking for.


Operate as the point of contact for assigned clients.

Identify and Generate sales among client accounts, including upselling and cross-selling

Develops and maintains long-term relationships with accounts

Makes sure clients receive requested products and services in a timely fashion

Communicates client needs and demands to wider business / Account Directors

Forecasts and tracks client account metrics

Manage projects within client relationships, working to carry out client goals while meeting company goals

Identify opportunities to grow business with existing partnerships and identify new partnerships to explore

Coordinate with staff members working on the same account to ensure consistent service

Collaborates with the sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines

Keep records of client transactions


Account Management Experience,

Client-Focused Solutions Experience,

Project Management Skills,

Ability to Communicate Client Needs with Staff,

Talent for Influencing Client Management,

Ability to Manage Multiple Projects and Relationships Simultaneously,

Negotiation Skills,

Listening Skills,

Communication Skills,

Presentation Skills,

Time Management Skill

A background in advertising, design or marketing

Excellent written and oral communication skills

Keen attention to detail and budgetary restraints

Full awareness of creative processes and techniques – including digital platforms


2 years + (Required at Agency level)

Experience in iGaming/Sports would be beneficial

The Package

Salary: £40,000 - £45,000

Company Share Save Scheme (After completion of first year)

Annual Bonus of up to up to 10% discretionary, based on agency-wide revenue targets

Flexible working

Employee Pension Scheme

25 days annual leave plus a day off for birthday

Inclusion in an accredited training programme

Dynamic Rewards Package

The Agency

Introducing Digital Fuel Performance

Our team of marketing experts have been delivering results for clients in the iGaming, sports, entertainment and leisure sectors across the globe since 2013. Our 100 years combined industry experience has helped businesses boom and reach their potential.

We are a full-service digital marketing agency offering industry-leading services in Paid Media, Design, Affiliate Marketing, Content and SEO but we like to think we offer so much more to our clients. From the planning and strategy stage to execution.

Our experience.

Digital Fuel’s team has both agency and client-side experience. We have sat on both sides of the table and we understand the challenges faced by our clients and businesses today.

Our team is a combination of iGaming, sports, Esports and entertainment marketing experts. We utilise our in-depth knowledge combined with the latest technology to build an effective performance marketing strategy for our clients.