Job description
Leading creative production agency based in London seek a new Senior Account Manager
We are Kitchen.
We make inside out ideas.
We make logos for Kings and Queens.
We make brands from scratch.
We make websites for craft beers and global charities.
We make TV ads all over the world.
We make content that goes viral.
We make press, tube and billboard ads you’ll be proud to show your mum.
We make pitch winning ideas (some very big ones actually).
We make time to lunch together.
We make team hangovers in Switzerland, Portugal and Marrakech.
We make everyone welcome at interviews in our very own coffee shop!
Kitchen is a leading integrated Advertising Agency and Production Company based in London in it's very own coffee shop just off Oxford Street.
Personality is key to us. We require a candidate who is bursting with energy and passion. We are an independent agency of creative, ambitious and energetic people - currently a close small team akin to a passionate start up. We love what we do and we love working with each other. It is also important you are someone who likes and can contribute to a fun, vibrant agency culture and is keen to progress quickly to AD and beyond.
We are looking for a confident candidate who can deliver outstanding work in the following areas;
Overall
Provide leadership across a portfolio of accounts, inspiring the highest standards in all team members whilst directing the Agency’s longer-term relationship with the Client.
The role currently reports directly into the Partners so offers a unique opportunity to grow into a more senior leadership role quickly so ambition and fire to progress is a must.
Develop strong and trusted Client relationships; act as a partner in developing marketing strategy and add real value to the Client’s business. The SAM will be the Client’s first point of contact on strategic, creative and resource matters.
Contribution towards the team
Be responsible for effective team working, be willing to instil rigour and process into the agency to ensure all projects run on time and on budget.
Mentor, drive and support the development of junior account managers. Be an open sounding board and help structure their progression within the company.
Contribution towards Insights
Should nurture a deep understanding of challenges facing the Clients business in the short to mid-term.
Have a thorough understanding of all dynamics operating in the market and in the consumers’ relationship with the brand.
Should have a good cross-discipline understanding, ie. an up-to-date grasp of planning and media tools, print and production techniques, above and below-the-line communication channels including TV and filmed content, PR, Direct Marketing, Social, Sponsorship and digital/Interactive.
Contribution towards Ideas
Actively seek to inspire creative team from the outset through innovative briefing techniques, providing an overall vision and direction for the creative work, ensuring it is set in the correct business context.
Ensure Creative teams remain motivated and enthused from the moment of briefing to the final stages of production.
Be an excellent judge of creative work, willing and able to fight for the best work in any Client/Agency forum.
Build the trust of key clients, giving them the confidence to buy brave ideas.
Give serious consideration to the best way to sell creative work through the Client and then do so with total conviction.
Work closely with Planning Director to produce inspiring and unusual strategies that offer the most effective use of Client’s budget and provide a showcase for the agency’s creative
work.
Contribution towards Implementation
Ensure Client understands the creative development and production process, negotiating sufficient time and budget for the Agency to deliver its best work and support in aspects of the production process.
Ensure the Agency allocates sufficient and appropriate resource to complete tasks effectively.
Contribute to good financial management of the business; improving profitability and maximising revenue wherever possible; monitoring all billing procedures, contributing to business/resource planning process, alerting management to any likely changes in billing/income, any potential write-offs etc.
The Package
Highly competitive salary to match experience - circa £40k
Group Pension Scheme (Scottish Widows)
Flexible working arrangements (currently 3 days in the coffee shop / week)
Minimum of 25 days holiday per annum (rising to 30 days)
The Agency
We combine bright, young people who want to change the world with experienced specialists who know how to make it happen. We sit round a big kitchen table in our own coffee shop and work in an open, collaborative way. We challenge each other in our shared goal of making inside out ideas. If you work with one of us, you work with all of us.
We start by finding what makes you tick but more importantly what stops you ticking. Using KultureLab, our proprietary culture tool, we root out your brand’s Wonder, interrogating your backstory, culture and product. We dig deep to understand the way people, employees and consumers, think about, relate to, use and talk about your product and brand.
Then we ask some big questions: How can this brand keep people alert and open to new possibilities? How can it inspire change? How can we force reappraisal? What about the brand is authentic and timeless? What about this brand will get talked about, remembered and bring people together? What is the story of this brand that will provoke wonder?