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What agencies need to do to thrive and prosper in the long-term.
Congratulations to the companies that have successfully demonstrated their commitment to their people’s mental health and wellbeing.
Lysa Hardy, CMO, Hotel Chocolat and Anna Musikhina, Global VP Digital, L'Oreal share their new attitudes to finding value in customer experience.
EffWorks Global 2020: CX: The New Battleground from The IPA on Vimeo.