Ask any of the great creators in advertising. Account handlers create the opportunities for them to shine, for agencies to wow clients and for brands to become famous. In challenging times, no-one is better placed to carry client and agency businesses to safer, stronger ground.
Resources for Account Handlers
Join the IPA client relationship networker forum which is open to IPA members and book mark this page to hear from peers and access useful content and training opportunities.
Learning and development journeys
The skills for building relationships (leadership, empathy, commerciality) are valuable, and need nurturing. We have a wealth of training, courses and learning that will help you navigate your way to becoming a future agency leader. Devised, facilitated and hosted by the very best practitioners in the industry.
IPA Foundation Certificate
A journey through the entire brand communications process in just 30 hours of flexible online learning. The definitive programme for newcomers to advertising.
IPA Essentials Courses
We run several essential courses aimed at everyone, both entry level and experienced career changers.
IPA Advanced Courses
We offer a wide range of courses and qualifications at advanced level, aimed at practitioners with approx 4-10 years' experience.
IPA Excellence Courses
Our Excellence Diplomas are for senior people in leading roles with approx 10 years' work experience with a focus on brand, business and leadership.
Resources for Account Handlers
We believe better relationships is the key to unlocking growth for both agencies and clients. We are here to help with bespoke networks, courses, publications, events and more.
IPA Business Growth Conference 2022
Join the Business Growth Conference 2022 to explore how you can grow as a practitioner, grow your client base and ultimately grow your business.
IPA Client Relationship Networker
This Networker provides a space for you to chat to one another and find out about what's going on in the industry. As well as insightful content, discounts, early access to events and more...
IPA Diversity Hub
We recognise that great relationship builders come from every background, and that's why we’re doing everything we can to help our members attract the best and most diverse talent.
IPA Courses and Qualifications
We’ve invested in training, courses and online learning, devised, facilitated and hosted by the very best practitioners in the industry to help you develop the skills you need.
Careers in advertising
Searching for your first job in advertising or seeking an apprenticeship? We're here to help you get a head start. A great place to start finding out more about roles, agencies, salaries and more.
Publications and Reports
Essential studies and insights. Free or discounted for members to download.
IPA Client Relationship Group
If you are interested in knowing more about our Client Relationship Group who champion the role of client service amongst both clients and agencies please contact joyce@ipa.co.uk.
Amanda Farmer (co-chair)
Global Client Leader, The WBA Partnership, WPP
Ed Palmer (co-chair)
MD, St Luke's
Nick Andrew
Head of Account Management, AMV
Sonya Arthur
Managing Partner, Mediacom
Ailsa Buckley
Deputy MD, Havas Media
Victoria Ellis
Client Service Director, Adam&Eve
Louise Hayward
Client Managing Director & Director of Account Management, Engine
Nick Maddison
Managing Partner, the7stars
Jamie Mollart
Director, RKH
Trent Patterson
MD, Publicis.Poke
Genna Trentham
Client MD, Wavemaker
Claudia Wallace
MD, BMB