A Resource Manager manages the planning and allocation of staff in an agency which requires people to be assigned to projects based on their skills, previous experience, availability, or project budget.
A Resource Manager manages the planning and allocation of staff in an agency which requires people to be assigned to projects based on their skills, previous experience, availability, or project budget. They also manage capacity planning as they ensure that the agency has the right resources and capacity to deliver upcoming projects. They have visibility of all of the work streams across the agency.
Internal: Agency management/leadership team; all departments across the Agency; Human Resources and the Talent Team; Finance; global Resource Management as required.
External: May partner with Recruitment Agencies to identify and recruit staff as required.
The Resource Manager will report to the Head of Resource Management, Operations Director, Head of Operations, HR Director, Commercial Production, Finance Director. They will also report to the Finance Director on account profitability and resource costs.
They may manage and motivate staff within their team, being accountable for their performance and providing them with professional development opportunities.
Highly organised and proficient at resource planning and Excel. They are patient and tenacious as they manage multiple changing requests which are never resolved. They keep a cool and diplomatic head as they work through workload priorities with teams and manage relationships with individuals as they reassign them to new projects.
They may have started as a Resource Management Co-Ordinator, Resource Management Co-Ordinators can also be taken on following for example Business Administration apprenticeship schemes where there is no requirement for a degree, although A-Levels, or equivalent are still expected.
They may transfer from a Commercial Production role somewhere as they bring with them their project management skills and knowledge of projects, allocation needs and the teams.