How easyJet grew its brand by cutting costs

easyJet wanted to invest in the brand whilst spending less on marketing. By applying efficiency driven operational mindset to marketing, easyJet funded its first ever brand campaign, which extended across owned channels throughout the customer journey. It attracted a new generation of higher spending passengers, repositioning the easyJet brand between the low-cost experience and the flag carriers. Over three years marketing investment fell while brand and sales performance rose, enabling easyJet to achieve a ROMI of 17.